Paints and coatings

Which dealer schemes did the agent approve, and on whose authority?

Dealer schemes, credit and complaints now run partly through agents in your DMS and CRM. LeafCraft makes sure each one follows your approval levels, not the vendor's.

One teamYour rulesYour memoryYour budget

Book a demo Experience now

Authority · Dealer scheme agentEarned one task at a time, from the record

Level 2 of 4

Checked tasks with no override, last 12 weeksTrack record improving

AdvisesA person approves every scheme

Done

Approves alone up to a set scheme valueAbove it, recommends and a person decides

Current

Higher limitUnlocks when the record meets your bar

Locked

Mistakes in the record narrow the limit again. A vendor update never widens it.

Product screen · example dataLeafCraft console

Trusted by

What's changing in paints and coatings

Dealer schemes decide the quarter

Volume schemes, tinting machine credits and dealer loyalty all pay out through agents now.

Credit to thousands of dealers

An agent that releases credit beyond its limit creates exposure nobody signed off.

Complaints are technical

A shade or finish complaint needs a person with judgement, not a bot with a script.

Two risks the layer removes

The agents you can't see, and the model that gets retired.

Agents you don't know about

In paints and coatings, agents arrive through vendor updates and team pilots. LeafCraft finds all of them, gives each an owner, and brings it under your rules or removes it.

Inside software you buySwitched on by vendor updates

CRMERPHR systemService deskOffice suite

Built by your teamsPilots, scripts and side projects

LangGraphCrewAINotebooksAutomationsCopilot studios

LeafCraft connects to your ecosystem and finds every agent

One registerexample counts

23found

9no owner yet

11governed

3retired

How discovery works

A model that gets retired

An agent built straight on one model has to be rebuilt and re-approved when that model is retired or repriced. On LeafCraft you switch the model for that agent in config and keep everything else. Months and a budget, saved.

Agent tied to one model

The model is retired or repriced
Prompts, tests and sign-offs rebuilt
Months of work, a new approval cycle
The history stays with the old tool

MonthsA rebuild budget

Agent on LeafCraft

Pick another model for that agent
Switching is a config change
Test it against your own record first
Rules, limits, owner and memory stay

HoursNo rebuild

TimeHours to switch, not months to rebuild

CostNo rebuild budget, no new approval cycle

MemoryThe record carries over to the new model

Your choice of model

Why it matters now

In paints and coatings, the agents arrived before the rules did.

Paints run on dealer relationships and dealer credit. The agents that now sit in your DMS and CRM approve schemes, release credit and answer complaints. Each of those is a decision with a counterparty. The layer makes sure each one has an owner, a limit the agent earned, and a record you can show the dealer and the auditor.

What the record answers hereWhich schemes paid out, which credit was released, and who answered each complaint.

How the layer works

DMS scheme modules

Dealer portal bots

Credit tools

Area manager laptops

No shared owner · no shared limit · no shared record

LeafCraftone layer, on your side

One ownerper decision, AI or person

Your ruleson every run

Your memoryboth reasons, your database

Your budgetset before work runs

The core infrastructure

What LeafCraft runs for paints and coatings.

One team

Credit and scheme decisions go by size and impact to named people: the credit controller, the CFO, then the MD.

How it works 02

Your rules

You decide what scheme, credit and loyalty agents may approve alone, what goes to a person, and what they may never change, such as a dealer's price list.

How it works 03

Your memory

Every payout, credit and complaint decision is kept with both reasons, in your environment and open to your auditors.

How it works 04

Your budget

Every payout run, credit review and agent has a cost limit set before the work runs.

How it works

AI and people, one team

Your paints and coatings team, with AI on the org chart.

Does the work

Decides

Checks

AI drafts. A person decides. Another agent checks.

The agent prepares the case. Your person makes the call and writes why. A separate audit agent checks the decision against your rules.

Same rules for every seatNo one checks their own workOne named ownerCost set before it runsBoth reasons recorded

No one checks their own workAgent or person. Maker and checker are never the same.

One named owner per decisionNever "the system".

Authority earned from the recordWidens with clean work. Narrows after mistakes.

People stay where they workSlack, Teams, WhatsApp (coming) or email. Their reply moves the work on.

What changes for you

Today

With LeafCraft

Scheme approved on whose authority, unclear

Every scheme decision names its owner, AI or person

Credit released by an agent beyond its limit

Limits earned from the record, widened only by clean work

Complaint bots answering shade questions

Technical complaints routed to a named person, by rule

AI cost blended into one bill

Cost per scheme, per agent and per region, set before it runs

Silence is never a yesEstimated before it runsNothing erased after it's written

LeafCraftto Meera Joshi, Regional credit manager · 10:42

Dealer credit release above the agent's limit

ItemDealer D-3310 · Pune · 1.2MWhy youAbove the agent's limitAgent saysRelease. Payment history clean for 18 months.WaitingMoves to Vikram Sethi, Head of sales finance, in 4 hours

Your reason (required): "Security cheque on file. Release approved."

ApproveSend backReject

Your reason is saved in the record, next to the agent's reason.

Decision request in Microsoft Teams · example dataLeafCraft console

LeafCraft sells no agents, no models and no compute.

NeutralGains nothing from your choice of agent or modelYoursRuns in your cloud, VPC or on-premOpenAny model, any cloud, MCP and A2AEqualBought, built and people, same rules

Why that matters

How it helps your people

Who it helps in paints and coatings.

Leaders who ask first

CEOs, MDs and promotersAI is already working in my company. Who answers for what it decides?Read CFOs and finance leadersWhat does each AI decision cost, and can I show my auditor who approved it?Read Sales, RevOps and trade marketing headsAgents are acting on customers, prices and claims. Who approves when it matters?Read Risk, compliance and auditWhen I ask who approved this, can anyone show me the full trail?Read

Functions where it runs

Sales and tradeWho approves when an agent changes a price or pays a claim?Read FinanceCan I show my auditor who approved each payment, and why?Read Customer serviceWhen a refund goes wrong, can we show who decided and why?Read

Questions teams ask

We are a promoter-led company. Who should set these rules?

Name one senior owner for the rules. In many promoter-led companies, the MD and the CFO set the limits, with the CIO, the sales head and risk at the table.

Can our sales team approve from where they already work?

Yes. People pick up approvals on Slack, Microsoft Teams, WhatsApp (coming soon), Zoho Cliq or email, and their decision moves the work on under the same rules as an agent's.

Does LeafCraft own the agents we build on it?

No. LeafCraft sells no agents, no models and no compute. Any agent you build on LeafCraft or bring into it belongs to you.

Bring one paints and coatings process.

We'll map it with you: which roles are AI and which are people, who decides, who checks, what it costs and what gets recorded.

Book a demo Experience now