Logistics and supply chain

What happens when an agent gets it wrong at 2am?

Shipments, carriers and warehouses run around the clock, and so do your agents. LeafCraft makes failures stop safely and sends work to a backup when a person does not act in time.

One teamYour rulesYour memoryYour budget

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Escalation pathBy complexity and impact. Named people, clear thresholds.

Edit

Team member · Night control tower · on dutyAny reroute above the agent's limit

Waiting

Manager · Farhan Ali · Operations managerHigh value, or no reply in 30 minutes

Backup set

Senior leaders · Head of logisticsA safety or customer-critical shipment

Backup set

Silence is never a yes. If no one replies in time, the work moves up the path. Nothing is paid, sent or changed while it waits.

Product screen · example dataLeafCraft console

Trusted by

What's changing in logistics and supply chain

Exceptions happen at 2am

A delayed shipment, a rejected freight invoice, a reroute. Agents handle them when nobody is awake.

Freight invoices are a leak

An agent that approves a freight invoice with no checker is a cost you find at audit.

Carriers and 3PLs bring their own agents

Your operation now includes agents from partners you do not control.

Two risks the layer removes

The agents you can't see, and the model that gets retired.

Agents you don't know about

In logistics and supply chain, agents arrive through vendor updates and team pilots. LeafCraft finds all of them, gives each an owner, and brings it under your rules or removes it.

Inside software you buySwitched on by vendor updates

CRMERPHR systemService deskOffice suite

Built by your teamsPilots, scripts and side projects

LangGraphCrewAINotebooksAutomationsCopilot studios

LeafCraft connects to your ecosystem and finds every agent

One registerexample counts

23found

9no owner yet

11governed

3retired

How discovery works

A model that gets retired

An agent built straight on one model has to be rebuilt and re-approved when that model is retired or repriced. On LeafCraft you switch the model for that agent in config and keep everything else. Months and a budget, saved.

Agent tied to one model

The model is retired or repriced
Prompts, tests and sign-offs rebuilt
Months of work, a new approval cycle
The history stays with the old tool

MonthsA rebuild budget

Agent on LeafCraft

Pick another model for that agent
Switching is a config change
Test it against your own record first
Rules, limits, owner and memory stay

HoursNo rebuild

TimeHours to switch, not months to rebuild

CostNo rebuild budget, no new approval cycle

MemoryThe record carries over to the new model

Your choice of model

Why it matters now

In logistics and supply chain, the agents arrived before the rules did.

Logistics never stops, and the agents that keep it moving make decisions while your people sleep. The layer defines what an agent may do alone at night, what must wait for a named person, and what happens when nobody replies. It records every exception and every reroute, so the morning starts with a record, not a surprise.

What the record answers hereEvery exception, every reroute and every freight decision, with the reason, day and night.

How the layer works

TMS and WMS add-ons

Carrier portal bots

Freight audit tools

Control tower laptops

No shared owner · no shared limit · no shared record

LeafCraftone layer, on your side

One ownerper decision, AI or person

Your ruleson every run

Your memoryboth reasons, your database

Your budgetset before work runs

The core infrastructure

What LeafCraft runs for logistics and supply chain.

One team

Exceptions go by complexity and impact to named people on duty: the ops lead, the backup, then the regional head.

How it works 02

Your rules

You decide what rerouting, invoice and update agents may do alone, what needs an ops lead, and what they may never change, such as a contracted rate.

How it works 03

Your memory

Every reroute, invoice and exception decision is kept with the reasons of the agent and the person, on your side for customers and auditors.

How it works 04

Your budget

Every shipment task, agent and agent type has a cost limit set before the work runs, so an overnight failure cannot run up the bill.

How it works

AI and people, one team

Your logistics and supply chain team, with AI on the org chart.

Does the work

Decides

Checks

AI drafts. A person decides. Another agent checks.

The agent prepares the case. Your person makes the call and writes why. A separate audit agent checks the decision against your rules.

Same rules for every seatNo one checks their own workOne named ownerCost set before it runsBoth reasons recorded

No one checks their own workAgent or person. Maker and checker are never the same.

One named owner per decisionNever "the system".

Authority earned from the recordWidens with clean work. Narrows after mistakes.

People stay where they workSlack, Teams, WhatsApp (coming) or email. Their reply moves the work on.

What changes for you

Today

With LeafCraft

Night exceptions handled with no trail

Every night decision has an owner, a rule and a record

Freight invoices approved by the agent that matched them

Maker and checker are never the same

Partner agents acting on your orders

Partner agents fenced in and recorded like your own

Reroute costs discovered at month end

Cost per exception known before it runs

Silence is never a yesEstimated before it runsNothing erased after it's written

Record · Shipment S-77102 rerouteKept in your database · unchanged since written

Export JSON / CSV

02:14:08

Exceptions agent

Port delay detected. Proposed reroute via Nhava Sheva.

Why: Original route delayed 36 hours. Reroute adds 4.

02:14:09

Exceptions agent

Passed to the night control tower.

Why: Reroute cost above my limit.

02:31:50

Night control tower

Approved.

Why: Customer SLA holds with the reroute.

02:31:51

Audit agent

Checked the decision against the rules. Passed.

Why: Within escalation time. Maker and checker differ.

Cost of this task0.90limit 3.00

OwnerNight control towernamed, never "the system"

ChecksPassedno one checked own work

Product screen · example dataLeafCraft console

LeafCraft sells no agents, no models and no compute.

NeutralGains nothing from your choice of agent or modelYoursRuns in your cloud, VPC or on-premOpenAny model, any cloud, MCP and A2AEqualBought, built and people, same rules

Why that matters

How it helps your people

Who it helps in logistics and supply chain.

Leaders who ask first

COOs and supply chain headsWhat happens when an agent changes a PO or a supplier order at 2am?Read CFOs and finance leadersWhat does each AI decision cost, and can I show my auditor who approved it?Read CIOs, CTOs and IT headsVendors shipped agents and my teams built others. How do I govern all of them from one place?Read AI implementation teams and forward deployed engineersHow do I get an agent from demo to production without building the control layer myself?Read

Functions where it runs

Supply chain and procurementWhat stops an agent from changing a supplier order it should not?Read FinanceCan I show my auditor who approved each payment, and why?Read Customer serviceWhen a refund goes wrong, can we show who decided and why?Read

Questions teams ask

What if something goes badly wrong overnight?

A step that keeps failing is stopped and handed to a person, not retried all night. One switch pauses the whole operation across every server, work in progress included, until you resume.

Can our ops team approve from their phones?

Yes. Requests reach the people you name on Slack, Microsoft Teams, WhatsApp (coming soon), Telegram or email, and their reply moves the work on. Replies over email or Teams are checked to come from the right sender.

Can agents react to events from our TMS and WMS?

Yes. Work can start from webhooks, Kafka, Amazon SQS, MQTT, Redis Streams, an email inbox or a schedule you set.

Bring one logistics and supply chain process.

We'll map it with you: which roles are AI and which are people, who decides, who checks, what it costs and what gets recorded.

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