Banking, NBFCs and insurance
Can we show the regulator who did what?
Loan checks, claims and collections now run with agents beside your people. LeafCraft records every step by every agent and every person, and keeps it in your environment.
Checked 7 documents against the loan policy.
Passed to the credit officer.
Approved.
Checked the decision against the rules. Passed.
What's changing in banking, NBFCs and insurance
The regulator asks who did what
Loan decisions, claim settlements and collections now involve agents. The trail must show the person and the agent.
Fairness is a record, not a promise
If an agent decided about a customer, you must show the rule it followed and who checked it.
Model risk management applies to agents
A model change inside an agent is a change your model risk team must see and approve.
Two risks the layer removes
The agents you can't see, and the model that gets retired.
Agents you don't know about
In banking, NBFCs and insurance, agents arrive through vendor updates and team pilots. LeafCraft finds all of them, gives each an owner, and brings it under your rules or removes it.
A model that gets retired
An agent built straight on one model has to be rebuilt and re-approved when that model is retired or repriced. On LeafCraft you switch the model for that agent in config and keep everything else. Months and a budget, saved.
- The model is retired or repriced
- Prompts, tests and sign-offs rebuilt
- Months of work, a new approval cycle
- The history stays with the old tool
- Pick another model for that agent
- Switching is a config change
- Test it against your own record first
- Rules, limits, owner and memory stay
Why it matters now
In banking, NBFCs and insurance, the agents arrived before the rules did.
In banking, NBFCs and insurance, the question is never whether an agent can decide. It is whether you can show the regulator the rule it followed, the limit it stayed inside, the person who checked it, and the reason both gave. The layer keeps that record in your environment, unchanged, for as long as your retention policy says.
The core infrastructure
What LeafCraft runs for banking, NBFCs and insurance.
One team
Large or unusual cases go by complexity and impact to named people: the credit officer or adjuster, the department head, then senior leaders.
How it works02Your rules
You decide what loan, claims and collections agents may do alone, what needs a credit officer or adjuster, and what they may never touch, such as disbursal.
How it works03Your memory
Every step by every agent and every person is kept with its reason, unchanged in your environment and open to your auditors and the regulator.
How it works04Your budget
Every loan file, claim and agent has a cost limit set before the work runs.
How it worksAI and people, one team
Your banking, NBFCs and insurance team, with AI on the org chart.
The agent prepares the case. Your person makes the call and writes why. A separate audit agent checks the decision against your rules.
What changes for you
How it helps your people
Who it helps in banking, NBFCs and insurance.
Leaders who ask first
Questions teams ask
Who signs off when the claim is large?
The adjuster you name. Routine claims run on their own within the agent's limit. Large or unusual ones go to that person, and if they do not reply in time, to the backup you named.
Can the data stay in our environment?
Yes. LeafCraft runs in your cloud account, your VPC or on-prem. Run records sit in your own Redis or Postgres, and keys stay in your vault.
Can an outside vendor's agent be tricked into breaking our rules?
Replies from outside agents and tools are read as data, not orders. That guardrail is always on and cannot be switched off. Outside agents also reach only the addresses you allow and get only the fields you choose.
Bring one banking, NBFCs and insurance process.
We'll map it with you: which roles are AI and which are people, who decides, who checks, what it costs and what gets recorded.